Make one doughnut
(at minute 13:01)
There’s a doughnut shop in my neighborhood called Revolution Doughnuts. As a neighbor I can attest that they are a tremendous local success story and their ratings on Yelp put them in the top 15% of all restaurants in town.
I lived nearby before they launched their first location, so I saw how the owner . . .
Don’t pay for customers for years
(at minute 12:37)
One of my first blog posts was called "Paid advertising is the tax you pay for not being remarkable." I got so many "what the hell are you taking about?" comments from this early post that it fueled my desire to continue to blog about counterintuitive/advanced startup concepts.
This notion that . . .
It's all about love (not likes)
(listen to the whole thing)
There's only been two times that I've referenced a podcast in one of my blog posts, but not referenced an exact moment for the reader to listen to hear the lesson. First there was this one and today I'm going to do it again. In both instances the podcast has so many good lessons throughout that I would encourage . . .
Don't grow until you have product-market fit
(at minute 2:11)
A few days ago I ran across this blog post. It’s the announcement from Shyp that they are cutting headcount and closing expansion markets to focus on profitability. Too many similar outcomes come to mind recently…Sprig, HomeHero, Zirtual, Beepi, Good Eggs & Homejoy. And these are just the ones that immediately come to . . .
The first three phases of marketing
(at minute 39:55)
One of the things that has most surprised me about launching Switchyards Downtown Club is the skills that new founders are requesting. My guess before launching was that new founders would want developers first and then designers right after that. Idea-stage founders are certainly looking for those skills, but much to my . . .
Focus on single actions
(at minute 5:31)
How do you know that consumers love your product?
What I hear most often is “just last week a customer told me how much they loved using the product.” Or founders will say "our daily active users (DAUs) or monthly active users (MAUs) continue to increase.”
These are both decent ways to keep your . . .
The three parts of organic growth
(at minute 4:05)
Anyone who reads my blog knows that I’m a product-first founder. I just looked at the various tags that I use for my blog and 40 of my blog posts (over half) are tagged “product.” I love product.
I focus so much on product because I believe it’s like the foundation of a house. If you make the foundation amazing, . . .