(at minute 5:31)
How do you know that consumers love your product?
What I hear most often is “just last week a customer told me how much they loved using the product.” Or founders will say "our daily active users (DAUs) or monthly active users (MAUs) continue to increase.”
These are both decent ways to keep your fingers on the pulse of the . . .
(at minute 42:28)
The notion of retention has always interested me when it comes to new startup ideas. I’m sure there are lots of complicated definitions for that term, but to me it simply means your customers’ propensity to continue to use you app in an ongoing cadence that’s appropriate for your type of business.
One of the topics that I . . .