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Real Founder Lessons

Savor the surprise

(at minute 31:15)

Founder Lesson
I'm working closely with two startups right now that are somewhere between launching an MVP product and getting their first few hundred customers. Both founders are trying to determine if they have product-market fit, but not quite enough customers have used the product. Over the next six months both will be able to do a . . .

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August 09, 2017

Don't grow until you have product-market fit

(at minute 2:11)

Founder Lesson
A few days ago I ran across this blog post. It’s the announcement from Shyp that they are cutting headcount and closing expansion markets to focus on profitability. Too many similar outcomes come to mind recently…Sprig, HomeHero, Zirtual, Beepi, Good Eggs & Homejoy. And these are just the ones that immediately come to mind. . . .

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July 25, 2017

The first three phases of marketing

(at minute 39:55)

Founder Lesson
One of the things that has most surprised me about launching Switchyards Downtown Club is the skills that new founders are requesting. My guess before launching was that new founders would want developers first and then designers right after that. Idea-stage founders are certainly looking for those skills, but much to my . . .

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July 11, 2017

MVP lessons from a burger joint

(at minute 1:14)

Founder Lesson
I’m really loving How I Built This, a new podcast from NPR. They say it’s "a podcast about innovators, entrepreneurs, and idealists, and the stories behind the movements they built.” The founders tend to be from large businesses that people know and the podcasts dive into their origin stories.

When I started listening to . . .

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June 27, 2017

Focus on single actions

(at minute 5:31)

Founder Lesson
How do you know that consumers love your product?

What I hear most often is “just last week a customer told me how much they loved using the product.” Or founders will say "our daily active users (DAUs) or monthly active users (MAUs) continue to increase.”

These are both decent ways to keep your fingers on the pulse of the . . .

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April 26, 2017

First few hundred customers is about product

(at minute 7:10)

Founder Lesson
Sequoia is one of the top venture firms and Roelof Botha is one of their top investors. As with all members of the PayPal Mafia, I pay particular attention when I hear them speak because that group is so thoughtful about how disruptive companies are created. And Roelof in particular is very thoughtful.

In this podcast Roelof is . . .

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February 28, 2017

Most features don't matter

(at minute 7:04)

Founder Lesson
One of the most counterintuitive lessons that I’ve learned about startups is that most features don’t matter. Having learned this lesson the hard way and talked with lots of startups founders, I can confidentially say that the vast majority of startup founders can’t pinpoint the one feature that their customers will love and . . .

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February 14, 2017

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